Privacy Policy
Introduction
At TEMS Solar, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.
Information We Collect
We may collect and process the following types of information:
Personal Information:
- Name
- Email address
- Phone number
- Postal address
- Payment information
Technical Information:
- IP address
- Browser type and version
- Time zone setting
- Browser plug-in types and versions
- Operating system and platform
Usage Information:
- Details of your visits to our website
- Information about your interactions with our services
- Products and services you view or search for
- Page interaction information
How We Use Your Information
We use your information in the following ways:
- To provide, operate, and maintain our website and services
- To improve, personalize, and expand our website and services
- To process transactions and send you related information
- To communicate with you, including responding to your inquiries, providing customer support, and sending updates
- To send you promotional materials, newsletters, and other information that may be of interest to you
- To monitor and analyz usage and trends to improve your experience with our website and services
- To detect, prevent, and address technical issues, security, and fraud
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with:
- Service Providers: Third-party vendors, consultants, and other service providers who perform services on our behalf
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company
- Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency)
- Protecting Rights and Interests: To protect and defend the rights or property of TEMS Solar, our users, or others
Data Security
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing your personal information. However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request the correction of inaccurate personal information
- Request the deletion of your personal information
- Object to the processing of your personal information
- Request the restriction of processing of your personal information
- Request the transfer of your personal information to another party
- Withdraw consent at any time where we are relying on consent to process your personal information
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
PV Estimate Tool
We use a third party service called Speedy PV on our website. This service is provided by Midsummer Energy Ltd. Midsummer Energy Ltd will collect your personal data for the purpose of providing an estimated cost to install a solar PV system at your residential property, and if requested by you, your data will be passed on to third-party companies like ourselves so we can contact you with more information. We recommend you review Midsummer Energy Ltd's privacy Policy, available at https://midsummerwholesale.co.uk/privacy-policy to understand how Midsummer Energy Ltd processes your personal data.
Contact UsIf you have any questions about this Privacy Policy, please contact us:
- Email: Enquiries@TEMS.Solar
- Phone: 01420 351321
- Postal Address: TEMS Solar, Unit 16 Caker Stream Road, Alton, Hampshire, Gu34 2QF